Fewer Calls, More Productivity—Let Your Customers Track in
real-time
As a small business owner, every minute counts. Glympse PRO keeps your customers informed in an Uber-like way with automated client updates, so you get fewer “Where are you?” calls. Easy to use and set affordable, Glympse PRO helps you improve efficiency, reduce distractions, and deliver a better customer experience.
Enhance Operational Efficiency
Drive Efficiency with Game-Changing Features
Back-Office Dashboard for Improved Efficiency
Give your back-office team real-time visibility into field operations, reducing guesswork and improving dispatch efficiency. Features include Add Appointment/Job to Calendar, Real-Time Feedback Surveys, Bulk Uploads, Branding Capabilities, Signature Capture, Proof of Delivery, Advertising, Multi-User Chat, and more.
Keep Customer’s Informed with an Uber-Like experience
Keep your customers informed and eliminate the frustration of uncertainty with real-time tracking and automated notifications. With Glympse PRO, they’ll know exactly when to expect your service or delivery—no more endless waiting or ‘Where are you?’ calls.
Powerful API for Real-Time Location Sharing & Automation
Seamlessly integrate real-time location sharing into your existing systems with the Glympse PRO API. Deliver automated tracking, live ETAs, and proactive notifications to enhance customer experience and streamline operations—all with flexible, easy-to-implement API solutions.
Real Feedback from Real Customers
"I've been using Glympse PRO on new jobs and my clients love it."
Got questions? We've got answers.
How Does Glympse PRO keep customers informed?
Glympse PRO ensures seamless communication between businesses and their customers through real-time, automated updates about service appointments and deliveries.
Step-by-Step Customer Experience with Glympse PRO:
1️. Initial Notification & Tracking Link
- Customers receive a text and/or email with a unique web-based tracking link.
- Clicking the link opens a live map showing their technician or delivery status.
- No app download is required—customers can view updates directly in their browser.
2️. Real-Time Updates Leading Up to Arrival
- As the appointment or delivery gets closer, Glympse PRO automatically refreshes with real-time details.
- Customers can check back anytime to see their technician’s latest ETA.
- Location-triggered messaging ensures updates are sent based on the technician’s movements.
3️. Live View of Technician or Delivery in Transit
- Once the technician or driver is en route, the map updates dynamically.
- Customers see the real-time location and estimated arrival time.
- Automated reminders prompt customers to prepare for arrival.
4️. Arrival Confirmation
- When the technician or driver arrives at the location, customers get an instant notification.
- This reduces the need for unnecessary calls and frustration over missed appointments.
5️. Feedback Request & Customer Engagement
- After service completion, Glympse PRO can trigger an automated feedback request.
- Businesses can collect real-time insights to improve customer satisfaction.
📌 Why It Works:
✅ Reduces missed appointments by keeping customers engaged.
✅ Eliminates unnecessary calls with proactive communication.
✅ Improves customer satisfaction with a smooth, transparent experience.
More than just a live map, Glympse PRO enhances the entire customer journey from start to finish!
How much does Glympse PRO cost?
Glympse PRO is USD $15/month, but we understand that every business has unique needs.
📌 Contact us today to discuss how we can tailor pricing to fit your specific use case and ensure you get the most value from Glympse PRO!
Is there a maximum number of technicians who can use Glympse PRO?
No, Glympse PRO supports unlimited technicians and drivers. However, it is best suited for teams of up to 30 to ensure optimal performance and ease of management.
How does Glympse PRO improve operational efficiency?
Glympse PRO streamlines your business by reducing manual work and improving communication:
✔️ Fewer Phone Calls – Minimize inbound “Where is my technician?” inquiries.
✔️ Real-Time Tracking – Improve dispatching and field management.
✔️ Automated Job Updates – Keep teams and customers informed effortlessly.
✔️ Optimized Scheduling – Reduce truck rolls and prevent missed appointments.
✔️ Enhanced Productivity – Allow technicians to focus on the job, not logistics.
✔️ Proactive Customer Notifications – Automated SMS/Emails eliminate guesswork.
📌 Result: Less time spent on logistics, more time delivering exceptional service.
How does the Glympse PRO Dashboard improve operations?
The Glympse PRO dashboard provides real-time and historical insights to help office staff optimize operations and improve efficiency.
How It Enhances Operational Efficiency:
✔️ Track Technician Performance – Monitor jobs completed, cancellations, and location-sharing.
✔️ Optimize Scheduling – Use real-time data to reduce delays and improve service accuracy.
✔️ Improve Customer Experience – Ensure on-time arrivals with promise time tracking.
✔️ Enhance Decision-Making – Leverage key metrics for smarter workforce management.
📌 Benefit: Glympse PRO reduces inefficiencies, streamlines field operations, and helps teams work smarter.
Who uses Glympse PRO?
Glympse PRO is ideal for field service businesses, home service providers, and last-mile delivery teams that need to share real-time technician or driver locations with customers. This includes:
✔️ HVAC, plumbing, and electrical services
✔️ Appliance repair and installation teams
✔️ Furniture and large-item delivery services
✔️ Courier and last-mile logistics providers
✔️ IT and home security service technicians
✔️ Medical equipment delivery and service teams
📌 Best for teams with up to 30 staff members, including 10 field technicians.
Where can I find more FAQs and Demo Videos?
Visit the Glympse PRO Support Site for FAQs, demo videos, and more to help you get the most out of Glympse PRO!
Do you offer a trial of Glympse PRO?
Yes! New customers get 1 month FREE to experience the benefits of Glympse PRO. Contact us first to get started with your free trial!
What industries benefit from Glympse PRO?
Glympse PRO is ideal for industries that depend on field service teams, mobile workforce management, and real-time customer communication, including:
✔️ HVAC, Plumbing, & Electrical Services
✔️ Facilities Management & Maintenance
✔️ Alarm & Security System Maintenance
✔️ Appliance Repair & Installation
✔️ Construction & Renovation
✔️ Lawn Care & Landscaping
✔️ Pest Control & Home Cleaning
✔️ Handyman & General Repair Services
✔️ Pool & Spa Maintenance
✔️ Real Estate & Property Management
✔️ Elevator Maintenance & Locksmiths
✔️ Telecom & Infrastructure Services
📌 And many more! If your business requires technicians, drivers, or service teams to provide on-location support, Glympse PRO helps streamline operations and enhance customer satisfaction.
In which countries is Glympse PRO currently available?
Yes! Glympse PRO works in most countries worldwide. However, in some regions outside of North America, SMS notifications may not be available.
📌 Alternative Options if outside of North America: Customers can still receive email notifications for tracking and updates.
🚀 Contact us to learn more about availability in your country.