Glympse PRO

Great home services start with great communication. transparency. awareness. data insights. accountability. visibility. feedback.

Glympse PRO is for small businesses that need a reliable location-sharing and customer notification solution. It offers a cost-effective, easy-to-use online tool that enhances and improves operations without the need to purchase an expensive enterprise-level platform.
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Get enterprise-grade benefits for your business

Real-time technician status

Offer your customers the ability to see the real-time status of your field technician while on the way to their scheduled appointment.

Fewer missed appointments

Providing your customers with transparency reduces missed appointments and truck rolls, and increases customer service.

Improved operations

Having the ability to see the whereabouts and job completion statuses of technicians causes less confusion and more productivity.

Reduced phone calls

Automatic texts/emails about the real-time status of the field techs whereabouts reduces calls to you asking “Where is the technician?”

Automated texts and email

Send your customers texts/emails about their service call, directing them to view a web-based map customized for their order.

Easy deployment, easy adoption

Glympse PRO doesn’t require software or tools to be in place before you start using it. It's an easy-to-use tool for both you and your field staff.

Enhance your business with powerful features

Dynamic Real-Time Map

Glympse PRO visually answers the question “Where is my technician?” with a dynamic map that updates their location and ETA in real-time. Your customers won’t be left wondering when their technician will arrive – cutting down on calls to your business and getting more jobs completed in a day.

Immediate Feedback Survey

Automatically feedback surveys are sent to your customers as soon as their appointment is over when the experience is freshest in their minds. If a feedback survey contains any issues or concerns, your company has time to act.

Easy Bulk Upload Solution

Easily upload daily orders via a simple drop and drag feature. All new uploaded orders that are error-free will appear immediately in the “Orders” tab. Once uploaded, your customers can start to receive notifications via text or email about their upcoming scheduled job.

Pricing & Plans

Our pricing is simple. Get started and try out Glympse PRO free for 30 days. Then roll into our paid plan at just $15 per user per month.

Hear what our customer's are saying

Got questions? We've got answers

How does Glympse PRO work?

Your customers will receive multiple, proactive notifications (text and/or email) directing them to initially view and then check back to a unique web-based map, where Glympse PRO displays and updates details about the technician’s arrival time. As their appointment or delivery draws closer, Glympse PRO automatically updates that experience with a live view of the person on the way, arrival confirmation, and even an instant request for feedback.

It is more than a live map and ETA; it engages the end customer in a multi-step, highly engaging experience. Glympse PRO contains automated location-triggered messaging and smart pushes to dynamically trigger push messaging based on real-time locations. And we do this without unnecessarily draining the phone battery.

What is the cost to use Glympse PRO?

User licenses are $15 per user per month. We offer a 30-day trial of Glympse PRO, so get started today.

Is there a maximum number of technicians who can use Glympse PRO?

No, Glympse PRO supports teams of all sizes and does not have a cap on the number of technicians that can use the app or the number of Glympses that can be sent.

What are the benefits of Glympse PRO?

  • Reduced phone calls
  • Real-time location tracking in the field
  • Job status updates
  • Improved productivity and business operations with fewer "Where is my technician?" calls
  • Automated SMS/Emails to end-customers
  • Reduced truck rolls and fewer missed appointments
  • And many more!

Does Glympse PRO have a dashboard view?

Yes. The Glympse PRO dashboard provides a distinct benefit for office staff, as they get a glimpse (Glympse!) of the true operational benefits of having your technicians share their on-the-way location with your customers. It provides you with key metrics on current and historical data around the overall daily activities, metrics, and statistics. Examples include data on your technicians’ total jobs completed, canceled jobs, promise time, location of the technician shared with the customer, and more.

Who uses Glympse PRO?

Small businesses that provide have on-location service appointments and last-mile delivery providers who need to share and communicate the location of their workers while they are in the field and on the way to your customers. Glympse PRO is best suited for small businesses and a staff size of up to 30 – with 10 staff members in the field.

Do you offer a trial of Glympse PRO?

We offer a 30-day free trial. Many see the benefits of the service right away, so start your 30-day trial today.

What industries benefit from Glympse PRO?

  • HVAC
  • Plumbing
  • Electrical
  • Facilities Management
  • Alarm & Security Maintenance
  • Appliance Repair
  • Construction
  • Lawn Care & Landscaping
  • Pest Control
  • Home cleaning
  • Handyman
  • Pool/Spa
  • Real estate
  • Elevator maintenance
  • Locksmiths
  • Telecom infrastructure
  • And many more

What are Glympse PRO's primary features?

Glympse PRO's core features are robust. We have taken many of the Glympse En Route features, our enterprise solution, and created them for Glympse PRO, our small business solution.

  • Real-time ETA and service tracking
  • Two-way communications
  • Post appointment feedback capture
  • Feature-rich mobile app
  • Order details
  • Seamless navigation
  • Optimized routes
  • Notifications and reminders
  • Proof of delivery
  • Dashboard view for Admins

What kind of privacy and data security does Glympse PRO have?

Glympse is SOC II Type 2 compliant, the gold standard for security compliance. Partnering with Glympse, you can feel at ease knowing we have laid the groundwork for current and future security practices. We have the infrastructure and tools in place to ensure your information is protected from any unauthorized access. We have also taken careful measures to ensure you are in complete control of sharing the locations of your technicians and only for a period determined by you. To view our full privacy policy.

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